It’s about us looking after your IT so you can look after your customers
At Adkins Technologies we don’t believe in the traditional break/fix service model of computer support. Our proactive, not reactive, Managed IT Services are a far more efficient, fairer way of dealing with technology troubles. Because we only charge you one flat rate monthly fee, the onus is on us to pinpoint potential errors and resolve them before they become big issues.
Our all-you-can eat Managed Services will actually cost you less than you’re paying your current IT guy while virtually eliminating downtime – and giving you the advantage of knowing how much you’ll be paying for support each and every month.
Managed Services from Adkins Technologies give you all this for one fixed monthly fee:
- 24x7x365 network monitoring with over 255 events or services monitored plus immediate alerts
- Automatic restarting of critical services
- Remote support and maintenance for your entire organization
- Phone support and onsite support when needed
- Remote assistance (desktop sharing) and live meetings (online collaboration)
- A state-of-the-art trouble-ticketing system and automated escalation process
- Server disaster recovery at our expense
- Vendor relationship management including phone and internet providers
- Management of voice or data network-connected equipment including phone systems, faxes, scanners, copiers and proprietary software applications
Managed Services from Adkins Technologies bring predictability to your business and your budget while making your technology reliable, manageable and invisible.